FAQs
What should you expect when working with WEBPRO? We've answered some of our commonly asked questions below to save you time
Your questions answered
What experience do you have when it comes to websites and digital marketing?
WEBPRO have been operating in the digital space for over 20 years, first providing template websites to the financial services industry before growing in a full service digital agency providing template and bespoke websites, online marketing and a range of other online services to a wide range of sectors. We've been doing this for a long time and we are good at what we do!
What size of team do you have?
We have a team of around 20 talented professionals, all experts in their respective fields and all committed to doing the absolute best for our clients. You can view our team here and even email them directly.
What services do you offer?
We pride ourselves on offering everything a business could possibly need to grow online - from logo design and content writing to website design and digital marketing, we have everything covered. And we have a dedicated professional to cover each service.
Click the buttin below to download a brochure explaining more about the services we offer.
I need something I can't see on your website - can you help?
More than likely! We love a challenge and we are always open to new and exciting proejcts. Just get in touch and we can talk through your requirements.
Do you specialise in working with any specific sectors?
We started out working with financial advisers and mortgage brokers and that is still a large part of our business today. We certainly know the industry extremely well and have great relationships with most of the big financial services netowrks. However, we do work with a range of other sectors, including estate agents, charities, manufacturers, schools - the list goes on! Ultimately, we can work with businesses within any sector and we have a team with a diverse range of experience to ensure we always put our best foot forward.
Can I see examples of your work?
Definitely! You can click here to view our portfolio or you can download the most recent examples of our bespoke websites using the button below. If you would like to see anything else before moving forwards, please just get in touch.
What do your clients have to say about working with you?
Who can I talk to about my requirements in more detail?
Anton, our Managing Director, is generally the first point of contact for new enquiries. He'll discuss your requirements with you and provide recommendations, possibly getting other members of the team involved depending on the complexity of your project. You can get in touch using the button at the bottom of the page, via email ([email protected]), telephone (033 33 447 300) or by contacting Anton directly using the 'Email Anton' area on our team page. You can also arrange a meeting with Anton by contacting his PA Olivia the same way.
Who will I work with if I decide to place an order with WEBPRO?
Who manages your project depends on the service - template websites are managed by one of our website developers who you will be introduced to during your onboarding meeting, bespoke projects are managed by Kerry who is involved right from the first enquiry, digital marketing projects are managed by Laurence and graphic design projects are managed by Michelle. Most clients have projects spanning different departments - don't worry, there is always a member of the team assigned overall responsibility and our team are in constant communication with one another.
Who do I contact if I need help?
For most issues, the first port of call is Alina who manages our Helpdesk and can be contacted via email ([email protected]). If your query is urgent, it's always good to first send an email and then follow up with a phonecall to 033 33 447 300.
Alina has been running the department for several years - she has excellent technical knowledge and first class customer service skills.
If you have a question that we haven't covered here, give us a call and we'll be happy to oblige.