Frequently Asked Questions

Please see below some of our most frequently asked questions. If you have a question not covered below, don't hesitate to get in contact with the WEBPRO team.

    • CAN YOU GET ME TO NUMBER 1 ON GOOGLE?
    • The simple answer is that it is possible but no one can guarantee it and it will very much depend on the search phrases being used. You need to understand that your ranking position for different search phrases on Google and Bing are dependent on many factors some of which, with work, you can inflence and others you can't. Our experienced online marketing department are able to help you navigate this complex area, understand what to target, what is achievable and for what cost. They will research your market, your competitors and the search phrases being used by your audience for your service or product. Why not call us today on 033 33 447 300.

    • CAN YOU HELP ME SOURCE PHOTOS FOR MY WEBSITE?
    • Yes. Our team have a keen eye and experience in choosing the right images from different stock image libraries. However, if the project requires it, we can arrange for a photo shoot, which will provide unique, beautiful, engaging photos to be used on your website and other marketing material. It's all about content!

    • CAN YOU HELP ME WRITE CONTENT FOR MY WEBSITE?
    • Yes. We have a team of highly experienced creative content writers who are happy to research and create engaging and factual content for all types of audiences.

    • CAN YOU HELP ME UPDATE MY EXISTING WEBSITE THAT ANOTHER WEB FIRM BUILT?
    • Yes, we have successfully helped many clients who needed to find a new company to work with. We are able to support your existing site in its current hosting location or transfer it to be hosted on our dedicated servers. We will organise a support contract to match your needs.

    • IF SOMETHING GOES WRONG, HOW EASY IS IT TO GET HELP?
    • Very easy. Our websites, whether they are bespoke sites or one of our templates, are built to a very high standard, are very robust and things rarely break – but if the unexpected does happen our support team is available Monday to Friday from 9:00 until 17:30 on 033 33 447 300 to help.

    • WILL MY WEBSITE WORK WELL ON MOBILE DEVICES?
    • Yes. We design all our websites to look just as good on smartphones and tablets as they do on desktop screens. We think that’s important – many of your clients will use your site when they’re out and about. It's all about mobile first!

    • CAN YOU REGISTER MY WEBSITE DOMAIN NAME AND ANY OTHER DOMAIN NAMES?
    • Yes. WEBPRO is a Domain Registrar with Nominet and, subject to availability, we can secure any domain. Should you already have a domain name we can move it and manage it for you. Whatever your requirements, we will look after the technical stuff for you. Simply call on 033 33 447 300, we will check if the domain name is available, and secure it instantly or answer any queries you may have.

    • WILL I HAVE ACCESS TO GOOGLE ANALYTICS SO I CAN VIEW MY WEBSITE TRAFFIC AND SEE HOW IT IS PERFORMING?
    • Yes. When your website is complete and is ready to go live our team will complete a final Quality Assurance review - this includes setting up your Google Analytics account. We include the login details in your ‘Welcome to your site’ letter sent when your website goes live.

    • CAN YOU HELP ME INCREASE THE NUMBER OF VISITORS TO MY WEBSITE?
    • Yes, in many cases we can. There are various techniques to achieve this – look at our Marketing and SEO section for more information. Building local traffic is especially important for your website and this is where we recommend you start. Our experienced online marketing team are available to discuss all the options open to you e.g. organic search engine optimisation, Adwords (PPC), Social Media etc.  

    • WHO WILL I WORK WITH DURING MY PROJECT?
    • It all depends on what work is being completed for you. Whatever the case you will have a dedicated website constructor or account manager assigned to you depending on the nature of the work involved. They will see your project through from initial order to completion but you may also interact with colleagues from other departments like graphic design, creative writing, online marketing, website development etc who may be involved in making sure the project achieves the goals & results agreed.

    • WHAT PLATFORM DO YOU BUILD YOUR WEBSITES ON?
    • With many years experience developing in the Drupal framework, our sector template websites were created as part of a large system on this popular platform. We also create many client bespoke websites in Drupal and WordPress but if clients have a preference we can develop in other platforms e.g, Magento, Joomla etc.

At webpro IT we believe there’s nothing better
than a well made coffee and some good humour.
so why not join us and see what we can do for you?

drop us a message