WEBPRO NEWS & BLOG
-
People want to speak (online!) not…
People want to speak (online!) not searchPeople want to speak (online!) not search
Many businesses are turning to live chat where users can type in their question and get an instant response. Live chat can either be manned by a real person e.g you have a member of your…
READ POST -
Communicating with clients during the…
Communicating with clients during the coronavirus outbreakCommunicating with clients during the coronavirus outbreak
Even though social distancing and lockdowns have virtually eliminated face-to-face contact, you can still provide an excellent service and stay in touch with your clients and potential…
READ POST -
Does your website provide a positive…
Does your website provide a positive customer experience?Does your website provide a positive customer experience?
You can’t underestimate the importance of providing your customer with a positive experience when using your site.
READ POST -
Convert chat into customers
Convert chat into customersConvert chat into customers
Live chat software allows you to provide immediate customer support to your clients. Think of it a little like an instant messenger where you can interact in real time.
READ POST -
How to turn negative reviews into a…
How to turn negative reviews into a positive experienceHow to turn negative reviews into a positive experience
Humans by their very nature are flawed, and it is only by embracing and working on these flaws that we can hope to grow, both professionally and personally.
READ POST
